Avoiding and preventing conflict of interest (COI) is an important focus of healthcare compliance. When the medical director at a prominent research hospital failed to disclose his strong industry ties, it created a major headache for everyone involved.
Like for any emergent disease, as healthcare professionals, we do what we know to do about opioid abuse disorder. Prevent the disease from ever happening and use evidence-based practices to treat those affected. Given the enormity of the problem, we conclude it will take a long time and great effort to effect change.
Frailty, in combination with other risk factors, increases an older patient’s vulnerability to a difficult transition of care and re-hospitalization. Identifying it and making allowances for its effects can help improve outcomes for this vulnerable population.
The burden of government healthcare regulation has resulted in providers and systems saying they are spending too much time ensuring compliance, taking them away from their primary mission of providing care. What is the extent of the problem?
A “win-win” scenario is created when healthcare organizations invest in team member improvement and continuing education/ competency as part of supporting lifelong learning. Healthcare leaders are critical in facilitating Lifelong Learning for their employees.
Task To Touch, a new HealthStream courseware partner, is focused on helping clinicians understand how to adopt specific skills that enhance the patient experience in the healthcare setting.
One of the keys to retaining new nurses is increasing their confidence. The HealthStream Nurse Confidence Survey, the only validated survey instrument of its kind, is the cornerstone of our effort to measure and strengthen new nurses’ confidence.
Healthcare organizations need a formal process to train patient access staff to understand how to handle important patient financial issues. Mission Health recently developed a patient Patient access Access education program that improved departmental and revenue cycle performance.
Missed diagnoses may not always occur on the grand scale of not identifying Ebola; however, they do occur and they can be just as impactful.
A preceptorship is a challenging role even for the experienced staff nurse. It is important to keep in mind that precepting requires a different set of skills that may or may not automatically be possessed by the preceptor.
What do MSPs have to say about what it takes to be a successful leader? Here is Part 2 of advice to medical staff leaders gathered during 30 years of work with healthcare organizations.
What do MSPs have to say about what it takes to be a successful leader? Here is Part 1 of advice to medical staff leaders gathered during 30 years of work with healthcare organizations.
One of the best ways a hospital can prepare new nurses for the rigors of their job and encourage their retention is by offering an advanced onboarding process that is anchored by a nurse preceptorship program.
A successful preceptorship program offers a supportive environment in which nurses of all skill levels can become clinically competent and emotionally adjusted over a condensed time period. Here are three benefits of adopting such a program.
Timely Provider Privileging Information Is Important for Avoiding Scheduling and Audit Mishaps.
When managers receive a harassment complaint, how they respond is critical for avoiding even more difficult situations. In a recent webinar, business and employment law attorney Jennifer Kearns had advice for managers about how to respond to a harassment complaint.
Healthcare organizations benefit when their performance management systems align with organizational goals. Our recent Webinar discussed the payoff in terms of accountability, employee satisfaction, employee engagement, etc.
Compensation is key to achieving critical business outcomes: engagement, retention, and increased performance. It pays to have more frequent conversations around compensation, as well as actual compensation increase that occurs outside the annual review process.
Patient access is the gateway not only to your system but also to your revenue cycle; the importance of our colleagues who are sitting at the front desks, who are taking scheduling calls, increases exponentially.
Healthcare organizations understand that they need to evaluate competency, the demonstration of appropriate knowledge, skills, and behaviors in a clinical setting. Competency Programs involve validating the multiple facets of any identified, required competency.
